Value Add Service To Customer
- Reduce or Shorten Customer Manufacturing cycle time by our tool or machine design and fabrication.
- Elimination of human dependent manufacturing process by implementation the error proof design concept in our design and fabrication tool & fixture.
- Work with customer during New Product Introduction (NPI) stage on the tool and fixture require. This minimize the waste of tool & fixture that may not able to use during mass production.
- Our earlier involvement during NPI stage will save a lot of customer Engineer time on the tool or fixture design and fabrication require. They can be more focus on their manufacturing process.
- Work closely with customer to optimize the process manufacturing cycle time by new ideal of tool & fixture implemental on production line.
Service Commitment
- Response and reach customer facilities within the minimum traveling hours after receiving call for machine down and/or critical issue.
- Minor repair or modification will return to customer side within the day for Johor Bahru area. The service is free of charge.
- Major modification or repair within 24 hours return to customer side for ohor Bahru area. Service is free of charge during NPI stage or due to our design issue.
- Technical support to customer during NPI/PP run if requires.
- Warranty period of 6 (six) months with free of charge of repair of the tools / equipment / machine being delivered to customer.
Quality, Cost & Delivery Commitment
- Reliable raw material source with proper incoming control.
- Quality Assurance outgoing inspection against the fabrication drawing and customer requirement.
- No the lower but reasonable cost. Only paid for goods that able to use.
- On time deliver as committed. Do best to meet for any urgent request.